Online Privacy at Community Bank of the Bay


This section explains our policy regarding any personal information you might supply to us when you visit this site. Our goal is to protect your information online in the same way that we protect it elsewhere (in-branch, at ATMs, and on the phone).

You can visit this site and find out about our products and services, read our Corporate reports, check on career opportunities, or get a news update and other value-added services without giving us any information about yourself.

If you do provide personal information, such as address, e-mail, telephone, and fax numbers, as well as demographic and customer identification, we will not disclose (share, sell or divulge) it to third parties without your consent except as already explained in our privacy statement. We will maintain this information, as well as your business activities and transactions, according to our usual strict security and confidentiality standards.

Community Bank of the Bay does not accept any responsibility for the security of or any losses incurred as a result of sharing personal account information (such as usernames, passwords, and PINs) with any unaffiliated third party for account aggregation purposes.

General Online Security Tips

  • Use a current browser that supports secure and private transactions.
  • Install and regularly update virus detection software.
  • Do not allow unauthorized access to your PC.
  • Do not install pirated software or software from an unknown source.
  • If using cable modems or DSL for Internet access, don't keep the connection active when not in use; also consider installing personal firewall software.
  • Do not open e-mail attachments from unknown sources

Tips for Securing Online Financial Transactions

Conduct financial transactions first in any online session. After completing financial transactions online, especially those that include providing a credit card number, log off before continuing other online activity. This may help to protect your confidential data (account numbers, passwords, etc.).

Protect your PINs and passwords! Create PINs and passwords that do not use readily identifiable information like names, birth dates, personal numbers or familiar words.

When applying online for any financial account, ensure that you are dealing with a reputable, federally insured institution with secure pages.

Learn about your financial institution's capabilities for secure online financial services. All online contact with the institution should be through its secured web pages.

Notify your financial institution immediately of any changes in your account information.


Information About Cookies

In order to provide better service, we will occasionally use a "cookie." A cookie is a small piece of information that a website stores on your web browser on your PC and can later retrieve. The cookie cannot be read by a website other than the one that set the cookie. We use cookies for a number of administrative purposes, for example, to store your preferences for certain kinds of information or to store a password so that you do not have to input it every time you visit our site. None will contain information that will enable anyone to contact you via telephone, e-mail, or "snail mail." You can set up your web browser to inform you when cookies are set or to prevent cookies from being set. Cookies facilitate certain features that can make the surfing experience more convenient and valuable for web users. This is useful for having your browser remember some specific information, which the web server can later retrieve. As you browse the web, some cookies are "set" on your web browser. When you quit your browser, some cookies are stored in your computer's memory in a cookie file, while some expire, or disappear. Most cookies last only through a single session, or visit. All cookies have expiration dates. The cookie is set on a particular browser on a particular computer, so when you use a different computer, the cookie will not exist. Instances where cookies are most commonly used include:


Ordering Online

Online ordering systems can use cookies that remember what a person wants to buy. Cookies enable users to keep browsing and adding to their "shopping cart." They can even end a browser session, come back, and still have the same items in their carts from the last session, if they so choose.


Registering Online

If you decide to register for an informational site, such as a newspaper, periodical or an interest group site, or even a chat group or online community, you will likely by asked to supply some information about yourself so that you can use the service on a regular basis. Often cookies are used so that you do not have to identify yourself every time you re-enter the site


Site Personalization

Cookies allow users to indicate what types of information they are interested in receiving when they visit a particular site.


Website Tracking

Tracking allows site owners to find out what pages visitors link to, and interpret or infer what is interesting to them. This helps the owners of sites keep their content fresh and relevant.


Targeted Marketing

Cookies can be used to build a profile of where on a particular site you visit. This information is then used to target advertising that might be of interest to you. Some sites use cookies to "remember" which advertisements were sent to you, so that you do not see the same ones again.


Security

Cookies cannot be shared between web servers. Cookies can however, be used to obtain data from your hard drive, get your email address, or steal sensitive or personal information about you without your knowledge. Computer viruses are not passed through the setting or use of cookies. If you, as a visitor, want to disallow cookies you can do so in your web browser. Please be advised that cookies should be considered as sensitive data, and you should protect yourself from unauthorized access to them.